Milestone 1 — Strategy Package

LOF Professional

DTC Haircare Brand · Shopify Build

Prepared by
Kretoss Technology
Prepared for
Angie Amate — LOF
Market
US & Puerto Rico

Contents

  • 1
    Conversion Funnel Map — Traffic to purchase
  • 2
    Offer & Pricing Architecture — Bundles + subscriptions
  • 3
    Subscription Logic Map — Flow, pricing & controls
  • 5
    User Journey Visualization — Customer path
  • 6
    Recommended Tools Stack — With rationale

Conversion Funnel Map

Every user interaction is mapped from first touchpoint to repeat purchase. The funnel is built around the Hydrate System as the primary acquisition offer, with subscription as the preferred conversion path.

1

Traffic Sources

Influencer UGC · Organic Social

Top of Funnel
2

Landing Page / Homepage

Problem-first messaging · Humidity/frizz positioning · Hero section CTA

Awareness → Intent
3

Product Page — Hydrate System

3-step bundle · UGC social proof · Subscribe & Save default · Upsell placement

Consideration → Decision
4

Cart & Checkout

Upsell: Hit 10x1 · Crystal Oil · Subscription frequency confirmation · Trust signals

Purchase Intent
5

Post-Purchase & Retention

Welcome flow · Subscription confirmation · Email onboarding

Retention & LTV
Primary KPI

Conversion rate from PDP to checkout. Target: 3–5% from cold traffic via influencer links.

AOV Strategy

Bundle-first pricing lifts AOV from single SKU (~$25) to Hydrate System (~$79–$99).

Attribution Layer

Every influencer gets unique UTM link + discount code. Triple Whale tracks multi-touch attribution.


Bundle & Pricing Structure

LOF is structured around a hero acquisition offer — the Hydrate System — with upsells designed to increase AOV without complicating the decision at the core offer stage.

Hero Acquisition Offer Primary Growth Driver
LOF Professional

Hydrate System

The 3-step humidity defence routine
$79.99
$99.99
SAVE $20
1
Shampoo
Cleanse
2
Conditioner
Condition
3
Mask
Treat
★ Subscribe & Save
$79.99
Every 60 days · default
One-time
$99.99
Single delivery
✓ Free shipping ✓ Cancel anytime ✓ Humid climate formula
Add-ons & Upsells

Hit 10x1

Hero UGC product. Added at cart or post-purchase upsell. High virality potential for influencer content.

Cart Upsell

Crystal Oil

Premium finishing product. Add-on shown after Hydrate System selection. Increases AOV by $20–$30.

PDP Add-on

Nutritive Line

Secondary line for dry/dull hair. Cross-sell for customers who complete Hydrate routine.

Phase 2

Subscribe & Save Flow

Subscription is integrated from day one as the primary purchase path. The pricing incentive ($20 savings) positions Subscribe & Save as the default, not an opt-in afterthought.

🎯

User Lands on PDP

Subscribe & Save pre-selected by default. Price difference clearly visible.

Selects Frequency

Default: every 60 days. Options: 30 / 60 / 90 days. Simple dropdown.

🛒

Checkout

Subscription confirmed in cart. Clear summary: price, frequency, cancel anytime note.

🔄

Subscriber Portal

Via Recharge/Skio: pause, skip, swap, cancel — self-service. No customer support needed.

Subscription Features

  • Subscribe & Save default on PDP
  • $79.99 vs $99.99 price difference visible
  • Flexible frequency — default 60 days
  • Pause / skip / cancel — self-service portal
  • Subscription confirmation email flow
  • Easy frequency adjustment from portal

Phase 1 Scope (Keep Simple)

  • One subscription tier — Hydrate System only
  • No complex multi-product sub bundles at launch
  • No tiered loyalty or points in phase 1
  • Recharge or Skio — one platform chosen at setup
  • Clean handoff to Triple Whale for sub attribution
  • All subscription events tracked as separate events
Feature Subscribe & Save (Default) One-Time Purchase
Hydrate System (3-step) $79.99 $99.99
Savings Save $20 (20% off)
Delivery frequency Every 60 days (30 / 60 / 90 options) Single delivery
Cancel anytime Yes — self-service N/A
Free shipping Always included On orders $75+
Recommended for Routine builders — best value First-time trial

Customer Path Visualization

The designed customer journey — from first exposure through influencer content to becoming a long-term subscriber. Each stage has a clear job and a clear next action.

1

First Exposure — Influencer Content

User sees TikTok/Instagram UGC from a LOF influencer. Content shows before/after frizz transformation in humid conditions. Resonates with Latina audience in Florida/Puerto Rico.

TikTok UGC Instagram Reels Meta Paid Ads Influencer Link
2

Landing Page — Problem Recognition

User clicks influencer link and arrives at a landing page or homepage that immediately speaks to her problem: frizz and humidity. The headline, imagery, and copy all confirm "this is for me." CTA leads directly to the Hydrate System PDP.

Unique UTM tracked Discount code applied Influencer attribution
3

Product Page — Offer Evaluation

User arrives at the Hydrate System PDP. She reads the problem/solution framing, sees the 3-step system explained, reviews UGC and customer results. Subscribe & Save is presented as the default and clearly better value. Add-ons (Hit 10x1, Crystal Oil) are visible but not distracting.

Subscribe default selected UGC reviews visible AOV upsell opportunity
4

Checkout — Conversion

Streamlined checkout with subscription details clearly summarized. Post-purchase upsell offered for Hit 10x1 or Crystal Oil. Trust signals visible: secure checkout, free shipping, cancel anytime. Influencer discount code pre-applied if clicked from link.

Post-purchase upsell Subscription confirmed Event tracked: Purchase
5

Post-Purchase — Onboarding

Welcome email with routine instructions. Subscription confirmed with next billing date. Encouragement to share results on social media. Introduction to the LOF community and secondary products (Nutritive line).

Klaviyo welcome flow UGC share prompt Nutritive cross-sell

Recommended Tools

Every tool selected for a specific role. Costs are paid directly by client — not included in project investment. All tools integrate natively with Shopify.

Subscription

Recharge / Skio

Industry-standard subscription management. Self-service portal for customers. Clean Shopify integration with full data export for Triple Whale.

~$25–$499/mo (client cost)
Affiliate & Influencer

UpPromote

Unique tracking links + discount codes per influencer. Auto-approval flow. Dashboard for influencer performance visibility. Scales to 1,000+ creators.

~$29.99/mo (client cost)
Attribution

Triple Whale

Multi-touch attribution. Influencer ROI tracking. ROAS by channel. Essential for scaling paid ads. Clean data from day one feeds this directly.

~$129+/mo (client cost)
Bundles (Native)

Shopify Bundles

Native Shopify app. No third-party cost. Clean inventory tracking per bundle. Integrates with subscription apps without conflicts.

Free (included in Shopify)
Reviews / UGC

Okendo

Star ratings, photo reviews, video UGC. Strong DTC brand standard. Feeds social proof directly into PDPs. Works with Klaviyo for review request flows.

~$19–$119/mo (client cost)
Email & SMS

Klaviyo

DTC email/SMS standard. Abandoned cart, post-purchase, subscription reminders, win-back. Integrates with Recharge for subscription event triggers.

Free to start (scales with list)